Payment & Cancellation Policy:
Payment Policy:
All bookings made through our website or directly with our team require advance payment confirmation. Payments can be made securely through available payment methods such as UPI, Debit/Credit Cards, Net Banking, Wallets, or Bank Transfer.
Once the payment is successfully completed, customers will receive booking confirmation via Email, SMS, or WhatsApp.
We reserve the right to cancel any booking if payment is not completed within the specified time.
Cancellation Policy:
Cancellation requests must be submitted through our official contact details provided on the website. Cancellation charges may apply depending on the cancellation timing and booking type.
- Cancellation made 7 days before the travel/service date: Eligible for partial refund.
- Cancellation made within 3 days of the travel/service date: Limited refund may apply.
- Cancellation made within 24 hours of the service date: No refund will be provided.
Refund eligibility depends on hotel, transport, tour package, or third-party vendor policies.
Refund Policy:
Approved refunds will be processed to the original payment method within 5–10 business days.
Processing time may vary depending on banks or payment gateways.
Any transaction charges, convenience fees, or taxes paid during booking may be non-refundable.
Booking Modifications:
Changes in booking dates, vehicle type, destination, or services are subject to availability and additional charges.
We reserve the right to refuse modification requests during peak seasons or emergency situations.